Live prices for your dates · free cancellation on many rooms

Hotel · Queenstown · Otago

Holiday Inn Express & Suites Queenstown By Ihg

A central Queenstown stay with functional rooms, ski amenities, and a welcoming atmosphere steps from the lakefront and gondola.

  • Steps to town, gardens, and gondola
  • Ski storage and ski shuttle
  • Friendly, helpful staff
8.5 Great 2103 reviews Booking.com 8.5 · 2103 reviews

About

Holiday Inn Express & Suites Queenstown By Ihg

Holiday Inn Express & Suites Queenstown sits at the corner of Stanley and Sydney Streets, right in the heart of Queenstown. The location is hard to beat — a short stroll to The Winery, the town's dining and shopping district, and the Queenstown Gardens. The gondola is also within easy reach, making it a convenient base for exploring the area.

The 4-star property offers a range of rooms, from Standard Queen Rooms to One-Bedroom Suites with mountain views. Amenities include free Wi-Fi in public areas, a fitness centre, sauna, and a restaurant with a bar. Skiers will appreciate the ski storage and ski shuttle, while business travellers can use the on-site business centre and meeting rooms.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Central location — Walk to the business and dining district, Queenstown Gardens, and the gondola in minutes.
  • Friendly, helpful staff — Multiple reviews highlight professional, welcoming, and accommodating staff.
  • Good value for money — Guests mention great value, with nicely decorated rooms and handy amenities like fridges and coffee/tea makers.
  • Comfortable, functional rooms — Airy, modern rooms with private bathrooms and some with mountain views.
  • Ski-friendly amenities — On-site ski storage and a ski shuttle make hitting the slopes easy.

Worth weighing

4 to weigh
  • No pets allowed — The hotel does not permit pets, so plan accordingly if travelling with an animal.
  • Check-in window — Check-in is between 15:00 and 23:59, so late arrivals after midnight may need to arrange accordingly.
  • Smoke-free property — No smoking is allowed on site, which may be a drawback for smokers.
  • General rating slightly lower — While rooms, service, and value score high, the 'General' category sits at 7.9, suggesting a less exceptional overall impression.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Queen Room

  • 1 Double bed,2 Queen Size Beds,1 King-size bed

One-Bedroom King Suite

  • 1 King-size bed

Panoramic Queen Room

  • 1 Queen-size bed,1 King-size bed

One-Bedroom Suite

  • 1 King-size bed and 1 Sofa bed
  • Mountain view
  • Shower
  • Private bathroom
  • Non-smoking

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Safe deposit box
  • No smoking on site
  • No pets allowed
  • Rooms/facilities for disabled
  • Wheelchair access
  • Lift
  • Fireplace
  • Key card access

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Welcome drink
  • Happy hour

Wellness & Leisure

  • Fitness centre
  • Sauna
  • Garden area
  • Leisure/TV room
  • Skiing
  • Hiking
  • Golf course

Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities
  • Electric kettle
  • Cookware/Kitchen utensils
  • Free toiletries
  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Cots
  • Babysitting/Child services
  • Children's buffet

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 2103 reviews

Guest-rated 8.5/10 from 2,103 reviews

Booking.com · 8.5 · 2103 reviews
8.5Verified guest

“Rooms are airy and functional, with great views over town and modern tech in the bedroom. Location is unbeatable — right next to the mall, port, and gardens, so everything is central.”

8.5Verified guest

“Very central spot, close to the business and dining areas and the Queenstown Garden. Also just up from the gondola.”

8.5Verified guest

“New, airy rooms with private bathrooms and crockery and glassware.”

8.5Verified guest

“The place was neat, with professional and wonderfully helpful staff. Rooms were great value for money and nicely decorated, especially on level 2. Coffee/tea facilities and a fridge were handy. Convenient location close to everything. Everything was simply fine.”

8.5Verified guest

“Reception staff were genuinely friendly. Breakfast had a wide variety of options that suited everyone.”

8.5Verified guest

“Main lobby had charm, spacious seating, and a cozy fire area.”

04 — Location

Getting around Queenstown

The property sits in Queenstown.

Town Centre: The hotel is right in the heart of Queenstown, close to shops, restaurants, and the waterfront. A 10-minute walk takes you to The Winery.

Queenstown Gardens: A short walk from the hotel, the gardens offer lakeside paths and open green space, mentioned by guests as a highlight of the location.

Gondola: The Skyline Gondola is accessible on foot from the hotel, giving easy access to panoramic views and mountain activities.

Cnr Stanley And Sydney Street, Queenstown, Otago, 9300, New Zealand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
119 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available?

The input does not specify parking availability. We recommend contacting the hotel directly for parking details.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel offer ski storage?

Yes, there is ski storage on site, plus a ski shuttle service.

Is there a fitness centre?

Yes, the hotel has a fitness centre and a sauna.

Does the hotel provide breakfast?

The description mentions an in-room breakfast option, and guests have noted a varied breakfast with options for all tastes.

The bottom line

A reliable, well-located Queenstown base with friendly service and rooms that deliver on comfort and practicality. Ideal for skiers and travellers who want to be in the middle of it all.

8.5Best for central convenience and ski trips

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